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NEWS & INSIGHTS

BLOGS, ARTICLES & CASE STUDIES

Explore the latest industry trends and innovations in our INSIGHTS SERIES. From telecoms to technology, we've got you covered with informative and engaging content. Stay up-to-date with the ever-changing landscape of the tech industry and unlock your business potential.

8/14/26, 11:55 AM8 min read

The Provisioning Tax: What Pre-Activated SIMs Really Cost Your Network

Discover the hidden cost of pre-provisioned SIMs and how on-demand activation can cut costs, reduce waste and accelerate subscriber revenue.
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7/13/26, 5:15 PM3 min read

We’re surrounded by AI, but starved of real innovation

AI is everywhere, but true innovation remains scarce. Discover where telecoms can unlock AI’s real transformative value and business impact.
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5/11/26, 11:25 AM5 min read

The Evolution of Self-Service: Closing The Gap With VX-Touch

The evolution of self-service: How VAS-X closes the gap for CSPs to reduce churn, lower costs, and shift the commercial equation for business growth.
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4/10/26, 12:11 PM6 min read

Self-Service Reimagined: What It Actually Takes to Close the Gap

Closing the telecom self-service gap takes more than interface upgrades. See how the right framework reduces churn, grows ARPU, and improves control.
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3/23/26, 11:55 AM3 min read

Why telcos must become techcos to compete in a digital-first world

Telcos must evolve into techcos to stay competitive. Discover how modern OSS/BSS, APIs, & digital ecosystems unlock new revenue & innovation opportunities.
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3/19/26, 12:58 PM7 min read

The Self-Service Gap: Telecom's Most Expensive Blind Spot

The telecom self-service gap is costing operators more than they realise. See how VX-Touch transforms CX, reduces churn, and drives revenue.
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2/12/26, 9:08 AM2 min read

Are brand-telco partnerships the future of MVNOs?

Brand–telco partnerships are transforming MVNO success. Learn how collaboration, technology, and customer insight drive sustainable growth in telecoms.
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1/21/26, 10:00 AM2 min read

Modern telcos must approach AI in BSS with caution and care

Discover why telcos must apply AI to BSS with caution, and how responsible, human-led AI use reduces risk while improving speed and reliability.
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1/7/26, 10:00 AM2 min read

How telcos can tap into the retain team advantage

Discover how retain teams help African telcos move faster, build long-term expertise, and gain a competitive edge in a rapidly changing market.
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12/29/25, 1:00 AM3 min read

2025 - A Year in Review

Discover how decisive action, strategic focus, and execution shaped a defining year and what it signals for the future ahead.
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12/15/25, 10:10 AM2 min read

Dear modern telcos, your legacy BSS could be holding you back

Is your legacy BSS limiting growth? Discover when to modernise, how to reduce risk, and why phased migration works for telcos.
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11/20/25, 3:47 PM2 min read

Redefining customer experience in telecoms through self-service

Modern telecoms customers expect seamless, digital-first self-service. Learn how intuitive, 24/7 portals reduce churn and cut business costs.
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