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About Us
Shaping the Future of Telecom. Together.
VAS-X empowers telecom operators to connect faster, operate smarter, and grow stronger with innovative platforms and real-time expertise backed by 25+ years of global impact.
WHO WE ARE

VAS-X is a leading provider of OSS, BSS, CVM, and real-time telecom solutions. We help operators SYNC operations, CONNECT with customers, and ACTIVATE growth using powerful platforms and services designed for tomorrow’s challenges.

Established in South Africa in 1999, we were acquired by the Lumine Group in 2021, a subsidiary of Constellation Software (CSU). This global network provides us with access to a wealth of resources, expertise, and best practices, enabling us to improve and deliver cutting-edge solutions continually.

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The Power Of
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THE POWER OF X DRIVES EVERYTHING WE DO

VAS-X IN NUMBERS

25+ years in the telecoms industry
10+ operators supported (MNOs, MVNEs, broadband, fixed line)
110M recharges/month
1.5M SIMs activated monthly via VX-Activate
25M active mobile users
950M USSD transactions/month
$26.6M revenue processed monthly
120 years of combined management experience
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WHAT WE
STAND FOR

Confident Leadership.
Unwavering Drive.
Strategic Partnerships.
Action-Oriented Delivery.

We are a trusted partner to leading telecom providers across Africa, Latin America, and Oceania, delivering comprehensive OSS, BSS, CCS, CVM, SGW, and VMS solutions.

CHOOSE THE POWER OF VAS-X.

We don’t just supply software — we become the backbone of telecom transformation.

Meet our leadership — the minds shaping our future and yours.

THE TEAM BEHIND THE POWER

Our team is made up of seasoned telecom professionals with deep domain expertise and a shared passion for innovation. With decades of collective experience, we’ve delivered mission-critical solutions that drive real results for operators across the globe. We don’t just serve the industry we help shape its future. At VAS-X, our people are our power.

 
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CRAIG PALMER
CHIEF EXECUTIVE OFFICER

Craig is a highly experienced executive with 26 years in leading success across multiple areas. His skills in Operations Management, IT Systems, Business Development, Product Development, Project Management, and Field Marketing have been key in guiding VAS-X's strategic path.

 
Warren
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WARREN ALBERTS
CHIEF OPERATIONAL OFFICER

Warren is a dedicated leader focused on operational excellence and client success. With over 18 years of experience, he has successfully led teams to improve service delivery and streamline operations. Warren is a key innovator in global changes for CSPs in the OSS/BSS field.

 
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JOHN MOODIE
CHIEF TECHNICAL OFFICER

John has spearheaded the development and evolution of the VAS-X product suite since 2011. With over 26 years of experience bringing telco software products to life, John is enthusiastic about building reliable, performant, carrier-grade solutions that empower our clients.

 
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DOUGLAS LUNT
R&D EXECUTIVE

Doug brings a wealth of experience across the entire product lifecycle, from concept to delivery and support. His expertise in product management, solution & software architecture, business analysis, and programming, coupled with his C-suite engagements, enables him to shape the direction and rollout of the VAS-X solutions roadmap with a keen focus on innovation.

 
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TAMRYN PENNING
CHIEF FINANCIAL OFFICER

Tamryn leads the finance team at VAS-X. She is a skilled financial accountant with a BCompt degree and has completed SAICA articles. Tamryn excels in managing detailed financial reports and ensuring accuracy in complex group structures. She is also working towards a Postgraduate Diploma in Accounting Sciences, committed to achieving financial excellence at VAS-X.

 
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DAMIAN BURNETT
SALES DIRECTOR

With over 19 years of experience serving the telco software industry across MEA, Damian brings a deep understanding of network planning and performance, intelligent pricing, CVM, Sales & Distribution, and BSS solutions for significant MNOs. Holding a BSc (Hons) in Computing and Information Systems, Damian is passionate about uplifting emerging markets through innovation and technology.

 

"Innovation is not just a buzzword in the tech industry, it's the driving force behind our success. We must embrace it, harness its power, and stay ahead of the curve to remain competitive in today's rapidly evolving market. At our company, we don't just talk about innovation, we live and breathe it every day, pushing the boundaries and striving for excellence in everything we do."

Warren
WARREN ALBERTSCHIEF OPERATIONAL OFFICER
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