VAS-X
Why telcos must become techcos to compete in a digital-first world
Telcos must evolve into techcos to stay competitive. Discover how modern OSS/BSS, APIs, & digital ecosystems unlock new revenue & innovation opportunities.
The Self-Service Gap: Telecom's Most Expensive Blind Spot
The telecom self-service gap is costing operators more than they realise. See how VX-Touch transforms CX, reduces churn, and drives revenue.
Are brand-telco partnerships the future of MVNOs?
Brand–telco partnerships are transforming MVNO success. Learn how collaboration, technology, and customer insight drive sustainable growth in telecoms.
Modern telcos must approach AI in BSS with caution and care
Discover why telcos must apply AI to BSS with caution, and how responsible, human-led AI use reduces risk while improving speed and reliability.
How telcos can tap into the retain team advantage
Discover how retain teams help African telcos move faster, build long-term expertise, and gain a competitive edge in a rapidly changing market.
2025 - A Year in Review
Discover how decisive action, strategic focus, and execution shaped a defining year and what it signals for the future ahead.
Dear modern telcos, your legacy BSS could be holding you back
Is your legacy BSS limiting growth? Discover when to modernise, how to reduce risk, and why phased migration works for telcos.
Redefining customer experience in telecoms through self-service
Modern telecoms customers expect seamless, digital-first self-service. Learn how intuitive, 24/7 portals reduce churn and cut business costs.
Why some MVNOs fail and how others succeed
Discover why some MVNOs fail while others thrive in Africa, leveraging customer bases, loyalty programs, and smart partnerships.
How savvy carriers are unlocking new value by offering third-party products and services
See how telcos are boosting revenue and loyalty by offering third-party products and services through integrated digital ecosystems.
Customer value management as a tool to reduce customer churn
Discover how customer value management (CVM) helps telcos reduce churn by personalising offers and maximising lifetime customer value.
Why multi-tenancy is central to MVNO partnerships and enterprise strategies
Learn how multi-tenant OSS/BSS platforms fuel MVNO growth, streamline operations, and open new revenue streams for MNOs.